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Many Electronic Products Purchased Online Are No Longer Refundable

Many Electronic Products Purchased Online Are No Longer Refundable
Many Electronic Products Purchased Online Are No Longer Refundable
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The Ministry of Commerce announced that some important changes have been made regarding online shopping. Within the scope of these changes , products such as smart phones, computers, smart watches and tablets purchased over the internet will no longer be returned.

The new changes published directly on the Official Gazette are of great interest to consumers. Within the scope of the new changes, the return of electronic products purchased over the internet will be removed, and if there is no problem / defect in the products delivered to the consumer, the shipping fee will be paid by the consumer during the return process .

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Many Electronic Products Purchased Online Are No Longer Refundable

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Smartphones, Computers, Smart Watches and Tablets will not be returned.

In the changes made on the right of withdrawal, the situations where the consumer can no longer use the right of withdrawal, that is, return, have been updated. The situations in which consumers cannot perform the return process are as follows:

  • Contracts for smartphones, computers, smart watches and tablets delivered to the consumer.
  • Contracts concluded via auction in the form of a live auction.
  • Contracts regarding the installation or assembly of the goods specified in the introduction and user manual by the seller or authorized service.

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